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news: Supporting the transition to electric buses in Delhi

ITP is working alongside the World Bank to support Delhi Transport Corporation (DTC) in its transition to electric buses under a new operating model. DTC is a state-owned bus operator with a fleet strength of 3,700 CNG (concentrated natural gas) buses and has been operating bus services since its inception in 1970.

DTC is going through a phased procurement of 1,800 electric buses. In May 2022, it operationalised 153 of these buses in the city. Another 147 electric buses are due to join the fleet in July 2022. The remaining 1,500 electric buses will join the fleet in a few years. DTC is also transitioning to a Gross Cost Contract (GCC) operating model, which concessions part of its bus operation to the private sector. Both the GCC operating model and electric buses are new DTC. ITP is assisting the World Bank to assess DTC's current institutional and functional form; and investigate how that would need to be reformed given that DTC is gradually transitioning into a management role from an operator.

ITP's Colin Brader (International Director) led the study with Moshiuzzaman Mahmud (Technical Director) to develop a practical, pragmatic, and implementable strategic action plan for DTC. The strategic actions are generated by responding to the following critical questions:

    - How would DTC's institutional structure and functional form change in the future due to the GCC model and electric buses?

    - How to improve DTC's financial stability?

    - What are the critical issues of DTC's human resources for better management of GCC and electric buses, and how can those be improved?

    - How to improve business process efficiencies by introducing technologies such as Business Intelligence (BI) tools, especially monitoring electric bus operation?

    - What is the agency-wide capacity-building requirement, and how can a structured training programme be developed?

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    Our recommendations are designed to help DTC to take short- and medium-term actions to address their critical needs on time.

    If you'd like to learn more about our work and how we can support your e-mobility initiatives and organisational reform, please do not hesitate to contact us.


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