Privacy and data protection

Integrated Transport Planning Ltd. (“ITP”) is committed to protecting and respecting your data & privacy. This is the privacy & General Data Protection Regulation (GDPR) policy for (“our Website”).

By using our Website, you consent to the collection, use and transfer of your information under the terms of this policy.

Who has access to your information

ITP has access to your personally identifiable information (PII), when you submit a contact request form to us. For the purpose of the Data Protection Act 1998 and GDPR, ITP is the data controller and our registered head office address is shown in the footer of each of our website’s pages. ITP owns the data that it collects on the site.

The information you provide here will only be used to provide you with answers to your request, via telephone and/or email, unless you opt-in to receive future communications from ITP. If you do choose to opt-in to future contact, then your personally identifiable information will be covered by the terms of ITP’s adopted Data Protection Policy.

Location of data

You understand and agree that the personal information provided by you that is collected by us via our website is held on computers in various jurisdictions around the world.

Information the Company collects and uses

ITP lawfully collects and processes the following data about you:

Information that you provide by filling in forms on our website. The Company may also ask you for information if you report a problem with our Website.

  • If you contact ITP using the online forms provided, ITP may keep a record of that correspondence.
  • If you complete a survey on our Website, ITP may collect that and use the information you provide.
  • Details of your visits to our Website including traffic data, location data, weblogs and other communication data. This is anonymous data and you cannot be personally identified by it.

IP addresses

ITP may collect information about your computer, including your IP address, operating system and browser type. ITP uses this for Website administration and to report aggregate (anonymous) information on visitor traffic. This is statistical data about the Company’s Website’s users' browsing actions and patterns, and does not identify you.


ITP uses cookies to identify your computer when you are on our Website. A cookie is a file sent by the website to your computer, and may be used by the website to identify you, to improve the Website and to deliver a personalised service (if applicable).

You may configure your browser to refuse or restrict the use of cookies. For example, in Internet Explorer, go to Tools > Internet Options. If you refuse or restrict the use of cookies, you may be unable to access certain parts of the Website.

The cookies the Company uses in this website are:

Google Analytics

Cookies are used to collect information about how Visitors use our Website. ITP uses this information to compile reports, to help us improve our Website, and to inform ITP’s online marketing strategy. Google Analytics does not store any personal information about website users. For details, read the Google Analytics privacy document. The following cookies are used to distinguish users:

_ga, _gid

Google Analytics. Used to distinguish users.


Google Analytics. Used to throttle request rate.

How ITP uses your data, whether PII or anonymous

ITP uses data about you in the following ways:

  • To provide you with access to parts of our Website;
  • To allow us to supply information on the products or services you have requested;
  • To allow us to provide quotations for the services you have requested;
  • To use and analyse the information ITP collects so that we can administer, support, improve and develop our services;
  • To tell you about important changes or developments to our Website;
  • To tell you about other products and services which ITP offers which may be of interest to you. We only do this if you have agreed to receive this type of information;
  • To produce statistics about visitors to our Website for ITP’s Board and Management Team. This information is anonymous and does not identify any individuals. ITP can use these statistics to inform future content and our online marketing strategy.

Data & password security

All data you provide to ITP is stored on secure servers. Once ITP has received data from you, we use certain procedures and security features to try to prevent unauthorised access.

Sending information on the Internet is not completely secure. Although ITP does its best to protect your personal data, we cannot guarantee the security of the data transmitted to our Website

Any transmission is at your own risk. Unless ITP has been negligent we are not liable for any loss arising from a breach of security.


You have choices as to your personal data:

  • Your right to be informed;
  • Your right of access;
  • Your right to rectification;
  • Your right to erasure;
  • Your right to restrict processing;
  • Your right to data portability;
  • Your right to object;
  • Your right not to be subject to automated decision-making including profiling.

Please contact us via to request information or action in relation to any of these choices.

Other websites

This site contains links to other sites. The Company is not responsible for the privacy practices or the content of such websites.

Changes to our Website privacy policy

We occasionally changes our Website’s Privacy Policy. You should therefore look at the policy regularly.